ALL ITEMS SHOULD BE RETURNED NEW AND UNUSED, WITH THE BADVIBESONLY® TAG INTACT AND WITH THE ORIGINAL PACKAGING WITHIN 14 CALENDAR DAYS FROM THE DAY AFTER YOU RECEIVE YOUR ORDER. ANY AUTHENTICITY CARDS, DUST BAGS AND LEATHER TAGS PROVIDED AS PART OF THE ORIGINAL PACKAGING SHOULD ALSO BE RETURNED. RETURNS THAT ARE DAMAGED, SOILED, WORN OR ALTERED MAY NOT BE ACCEPTED AND COULD BE SENT BACK TO YOU.
EXCHANGES ARE PERMITTED WITHIN 14 DAYS OF DELIVERY FOR ITEMS OF EQUAL OR GREATER VALUE. GARMENTS MUST BE IN ORIGINAL CONDITION. SHIPPING COSTS FOR EXCHANGES ARE AT THE CUSTOMER'S EXPENSE.
TO REQUEST AN EXCHANGE OR RETURN, EMAIL INFO@BADVIBESONLY.COM. ALL EXCHANGE REQUESTS WILL BE SUBJECT TO AVAILABILITY.
WE DO NOT OFFER CREDIT NOTES.
Shipment processing time: All orders are processed within 1-7 business days. Orders are not shipped on weekends and public holidays, or delivered on Sunday and public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We offer free Royal Mail 1st Class tracked delivery for all UK orders. We also offer free shipping on orders £100 and over placed outside the UK. International orders are dispatched via Royal Mail International tracked. International orders under £100 will be charged £15 for delivery.
PLEASE BE AWARE ALL INTERNATIONAL ORDERS (OUTSIDE U.K) MAY BE SUBJECT TO SALES TAX, IMPORT DUTIES AND CUSTOM CHARGES AT THE RECEIVER'S EXPENSE. THIS RATE IS DETERMINED BY THE RECEIVING COUNTRY. PLEASE CONTACT YOUR LOCAL CUSTOMS FOR FURTHER INFORMATION.
Our current shipping methods are as follows:
UK - Royal Mail 1st Class Tracked (aims to deliver between 1-3 business days)
Europe - Royal Mail International Tracked (aims to deliver between 3-5 business days)
Rest of the World - Royal Mail International Tracked (aims to deliver between 5-7 business days)